No hidden costs, no lock-in packages, no referral paperwork. Everything you need to know before you book, and if your question isn't here, ask it on a free 15-minute call.
All sessions are 60 minutes, in person in Doncaster or online, and the fee is the same either way. Payment is by card after each session; you only ever pay session by session.
Book directly: no GP visit, no Mental Health Care Plan, no waiting, and nothing added to a medical record.
Medicare doesn't apply
Medicare rebates cover psychologists, not Registered Counsellors. See the FAQ below for the honest trade-offs.
Private health may help
Some extras policies cover counselling with ACA-registered counsellors. Check with your fund before your first session.
Cancellation policy
Life happens. Give 24 hours' notice to reschedule or cancel at no charge. Cancellations inside 24 hours are charged the full session fee.
Your questions, answered
The things people actually ask, before their first session, and out loud on the internet at 2am.
Fees, rebates & the money questions
Sessions are $140 for 60 minutes: individual, teen, pre-marriage, Christian/Sozo and online. Couples sessions are $210. The fee is the same in person or via telehealth, and you pay session by session; there are no packages or lock-ins.
No, Medicare rebates only apply to psychologists and some social workers under a Mental Health Care Plan, not to Registered Counsellors. The honest trade-off: with Medicare you need a GP visit, a treatment plan, and a diagnosis recorded on your file; with counselling you book directly, start straight away, and nothing goes on a medical record. For many people the privacy and speed are worth more than the rebate.
Medicare doesn't cover relationship counselling for couples at all, not even with a psychologist. So for couples work, a Registered Counsellor and a psychologist cost work out much closer than people expect.
Possibly. Some extras policies include counselling with ACA-registered counsellors. Every policy is different, so call your fund and ask specifically about "counselling with an ACA Registered Counsellor" before your first session.
Please say so on the free call. Don't let it stop you reaching out. We can talk honestly about session spacing (fortnightly works well for many people) and I can point you to good low-cost and free services if they're the better fit for your situation.
Give 24 hours' notice and you can reschedule or cancel at no charge. Cancellations inside 24 hours are charged the full session fee, because the time is held for you and can't be offered to someone else. If something genuinely unavoidable happens, talk to me. I'm a human about it.
Counsellor, psychologist… who do I need?
A psychiatrist is a medical doctor who can diagnose and prescribe medication. A psychologist can provide formal diagnosis and attracts Medicare rebates with a referral. A Registered Counsellor trains specifically in therapeutic counselling and is regulated through professional bodies like the ACA. For everyday struggles like anxiety, stress, grief, relationships and life transitions, counselling is often the fastest and most affordable way to get quality support.
Registration is the key. Anyone in Australia can legally call themselves a counsellor, so look for membership of a professional body. I'm a Registered Counsellor with the Australian Counselling Association, which requires accredited training, supervision and ongoing professional development, and holds my practice to a professional ethical code. Always check any counsellor's registration, including mine.
Then I'll tell you. If what you're carrying would be better served by a psychologist, GP or psychiatrist, whether for formal diagnosis, medication, or complex mental health care, I'll say so honestly and help you get there. You won't be left to figure it out alone.
Sessions & what to expect
There's no fixed number and no minimum. Many people feel a real shift within 4–6 sessions; others value longer-term support through a demanding season. We review together as we go, so you're always in control of the pace and the investment.
We take it at your pace. You share what's going on, as much or as little as feels right, and I'll ask gentle questions to understand your story and what you'd like to change. By the end we agree on a direction together. Many people are surprised how quickly the hour goes.
Completely normal, and it’s my job to guide the conversation, not yours. Plenty of clients open with "I don’t even know where to start." We start exactly there.
My regular hours are Tuesday, Wednesday and Thursday, 9am–4pm, with after-hours appointments by arrangement. Ask on the free call and we’ll find something workable.
The practice is in Doncaster VIC 3108, convenient to Templestowe, Box Hill, Balwyn, Bulleen and Warrandyte. Free parking is available on the street. Online sessions are available Australia-wide if travel doesn't suit.
Privacy & trust
Yes. What you share stays between us, within the standard legal and ethical limits, such as risk of serious harm to you or someone else, which I explain clearly and simply in your first session. Because no referral or Medicare claim is involved, there's also no paper trail through your GP.
Only if you tell them. There's no referral letter, no Medicare record, no diagnosis on file. Sessions are one-on-one in a private practice, or online from wherever you have privacy.
Teens get real confidentiality, because counselling doesn't work without it, and I'm always clear with parents about safety: if your child is at risk, you'll know. We agree on how updates work together in the first session, so everyone knows where they stand.
Still have a question?
Ask it on the free call: 15 minutes, no obligation, and you'll know if this is the right fit.